Privacy Policy
As of: August 17, 2025
Introduction
Data protection and data security are important to Bella's Tarot Counseling (“BTB”). I (“I,” “me,” ‘my’) take the protection of user data (“users,” “you”) of my website and/or my mobile app (the ‘website’ or the “mobile app”) very seriously and I am committed to protecting the information that users provide to me in connection with their use of my website and/or my mobile app (together: “digital assets”). Furthermore, I undertake to protect and use your data in accordance with applicable law.
Contents of this privacy policy
This privacy policy explains my practices regarding the collection, use, and disclosure of your data through the use of my digital assets (the “Services”) when you access the Services via your devices.
Please read the privacy policy carefully and ensure that you fully understand my practices regarding your data before using my services. If you have read and fully understood this policy and do not agree with my approach, you must stop using my digital assets and services. By using my services, you accept the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes to it.
In this privacy policy, I inform you about how your personal data is collected and processed when you visit my website at www.bellastarotberatung.ch (“website”) or social media pages (Instagram, Google), and/or my mobile app, contact me, or use my services.
Exercising your data protection rights
BTB has entered into a data processing agreement with Wix. Visitors have the right to object to the collection and storage of data at any time.
As an EU resident, you may
• request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;
• request the receipt of personal data that you have provided to us in a structured, commonly used, and machine-readable format;
• request the correction of your personal data stored by me;
• request the deletion of your personal data;
• object to the processing of your personal data by us;
• request the restriction of the processing of your personal data; or
• lodge a complaint with a supervisory authority.
Please note, however, that these rights are not unlimited and may be subject to my own legitimate interests and regulatory requirements.
If you have any questions or wish to exercise your data protection rights, please contact me at info@bellastarotberatung.ch or write to: Isabella Pörschke, Wettsteinweg 5, 8630 Rüti.
In the course of providing the services, I may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.
What data do I collect?
Below is an overview of the data I may collect:
• Unidentified and unidentifiable information that you provide during the registration process or that is collected through your use of my services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about who it was collected from. The non-personal data I collect consists mainly of technical and aggregated usage information.
• Individually identifiable information, i.e., any information that can be used to identify you or could be used to identify you with reasonable effort (“personal data”). The personal data I collect through my services may include information such as names, email addresses, addresses, phone numbers, IP addresses, and more. When I combine personal data with non-personal data, I treat it as personal data for as long as it remains combined.
How do I collect data?
Below are the main methods I use to collect data:
• I collect data when you use my services. So when you visit my digital assets and use my services, I may collect, record, and store usage, session, and related information.
• I collect data that you provide to us yourself, for example, when you contact me directly through a communication channel (e.g., an email with a comment or feedback).
• I may collect data from third-party sources as described below.
• I collect data that you provide to me when you sign up for my services through a third-party provider such as Instagram, Wix Spaces App, or your browser.
Why do I collect this data?
I may use your data for the following purposes:
• to provide and operate my services;
• to develop, customize, and improve my services;
• to respond to your feedback, requests, and wishes and to offer assistance;
• to analyze demand and usage patterns;
• for other internal, statistical, and research purposes;
• to improve my data security and fraud prevention capabilities;
• to investigate violations and enforce my terms and policies, and to comply with applicable law, regulations, or governmental orders;
• to send you updates, news, promotional materials, and other information related to my services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails.
To whom do I or the service provider (Wix.com) disclose this data?
I may disclose your data to my service providers in order to operate my services (e.g., storage of data via third-party hosting services, provision of technical support, etc.).
Your data may also be disclosed in the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise my rights of defense; (iii) to protect my rights, property, or personal safety, as well as the safety of my users or the public; (iv) to work with third-party providers to improve your user experience.
Wix Spaces App
Please note that my service (Wix Spaces App) enables social interactions (e.g., publicly posting content, information, and comments, and chatting with other users). I advise you that any content or data you provide in these areas may be read, collected, and used by others. We advise against posting or sharing information that you do not want to be made public. If you upload content to my digital assets or otherwise make it available in connection with your use of a service, you do so at your own risk. I cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and agree that copies of your data may remain available on cached and archived pages or after third parties have made a copy/storage of your content, even after it has been deleted.
Note on the use of cookies
I use cookies, tags, and similar technologies on the website to provide you with the best possible user experience and to help me improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit my website or use my app.
Some of the cookies I use are necessary to provide certain functions of the website. In addition, I use cookies to analyze the use of the website and to obtain information for optimizing the website.
However, you can also instruct your browser not to accept cookies or to ask you each time before a cookie is set. You can also delete cookies on your device by using the appropriate function of your browser.
Web analytics
The website uses web analytics services to evaluate the use of the website and obtain information for its optimization. The web analytics services I use collect and store usage data using cookies.
Where do I and the service provider store your data?
Non-personal data
Please note that my company and my trusted partners and service providers are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.
Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, Israel, and, to the extent necessary for the proper provision of the services and/or as required by law (as further explained below), in other jurisdictions.
How long is the data retained?
Please note that we retain the data we collect for as long as necessary to provide the Services, comply with our legal and contractual obligations to you, resolve disputes, and enforce agreements.
I may correct, supplement, or delete inaccurate or incomplete data at any time at my sole discretion.
How do we protect your data?
The hosting service for our digital assets provides us with the Wix online platform, through which we can offer you my services. Your data may be stored via the data storage, databases, and general applications of my hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.
User accepts payments/eCom
All payment options offered by me and my hosting provider's digital assets comply with the PCI Security Standards Council's PCI DSS (Payment Card Industry Data Security Standard) requirements. This is a collaboration between brands such as Visa, MasterCard, American Express, Discover, Pay Pal, Google Pay, Apple Pay, Klarna, and Pend (Twint). PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by my shop and service providers.
Regardless of the measures and efforts taken by me and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with me or others (via social media).
For this reason, I would ask you to set secure passwords and, where possible, not to send me or others any confidential information that you believe could cause you significant or lasting harm if disclosed.
BTB does not sell user data
As the operator of BTB, I do not sell my users' personal data for advertising purposes.
Use of my social media pages
On my social media pages, you will find posts on current developments at BTB and on the services I offer. The social plugins used on the website allow you to recommend and share my content on social networks. You can recognize the social plugins on the website by the logos of the respective social network. The social media providers collect and analyze usage data such as the number of visits and demographic information about visitors to my company pages.
I receive evaluations created by the social media providers based on this data. These only contain aggregated or otherwise sufficiently anonymized data. Only the respective provider can identify you based on the usage data collected. Therefore, please note the privacy policy of the respective provider.
Use and optimization of my newsletter
When you subscribe to my newsletter, I collect the information you provide to me. This includes general personal data such as your first name, last name, and email address. I use analytics services to measure and analyze the use of my newsletter. The analytics services collect and analyze usage data such as the number of people who opened a newsletter or clicked on specific articles. I receive evaluations based on this data. These enable me to optimize my newsletter to the needs of my customers and provide you with content that interests you.
You also have the option to opt out of receiving my newsletter and unsubscribe. To do so, please use the unsubscribe link at the end of each newsletter. When you click on this link, I will remove you from the newsletter distribution list.
For what purposes I process your personal data and on what basis
I primarily process your personal data to provide information about my range of services and to perform, document, and invoice services in accordance with my contractual and legal obligations.
I also process your personal data for the following purposes:
• Responding to your inquiries and communicating with you
• Processing your registration or orders
• Providing the website and online platform
• Analyzing and optimizing the use of the website and online platform
• Developing and improving products and services
• Marketing and advertising
• Optimizing my posts on my company's social media pages
• Providing information about new developments at BTB and new services (e.g., via my newsletter).
• Fulfilling legal obligations.
• Enforcing legal claims.
Some processing is necessary so that I can fulfill my contractual obligations to you or my legal obligations (e.g., retention obligations). On this basis, I process your personal data if and to the extent that the applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for certain processing activities.
To whom your personal data will be disclosed
Your personal data will be treated confidentially. When visitors use the website I have created with Wix, certain data, such as IP addresses or data from contact forms, is transmitted to Wix and related third-party providers within Wix. Among other things, this is necessary for the website to function at all and for the services (such as the booking calendar) of Wix to be used. Wix manages the data on behalf of the website operator BTB and does not use it for its own purposes.
Updates or changes to the privacy policy
I may revise this privacy policy from time to time at my discretion; the version published on the website is always up to date (see the “Status” section at the beginning of this privacy policy). We ask you to check this privacy policy regularly for changes. In the event of significant changes, I will publish a notice on my website. If you wish to continue using the services after notification of changes on my website, this shall be deemed your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.
Contact
If you have any general questions about the services or the data I collect about you and how it is used, please contact me at:
Isabella Pörschke
Wettsteinweg 5
8630 Rüti